Refunds and Returns Policy
Effective Date: February 22, 2023
Thank you for shopping at Optic Shield Pro, operated by NS Enterprise. We value your satisfaction and strive to provide the highest quality products and customer service. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have [number of days] calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at nelukasandarathne96@gmail.com or by mail at:
NS Enterprise
Swiss Garden Residencies
[Your Address Here]
Exceptions
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
We do not currently offer exchanges. If you would like to exchange your item, please follow the return process and place a new order for the desired item.
Refunds for Sale Items
Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.
Policy Changes
NS Enterprise reserves the right to update or change our return and refund policy at any time without notice. Any changes will be posted on this page.
By using our website and purchasing our products, you agree to our Refunds and Returns Policy.
If you have any further questions, concerns, or feedback regarding our Refunds and Returns Policy, please do not hesitate to contact us. We are here to assist you and ensure your shopping experience with Optic Shield Pro is pleasant and hassle-free.